Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright

  • All content appearing on this Web site is the property of:

    That's a Big Dog!
    2302 Hyde Parkway, Melbourne FL 32901
    Copyright © 2009-2013 That's a Big Dog!. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009-2013 That's a Big Dog!. All rights reserved.



  • Trademarks

  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by That's a Big Dog!. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of That's a Big Dog! or any third party, except as expressly granted herein.



  • Use Of Site

  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. That's a Big Dog! and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if That's a Big Dog! believes that customer conduct violates applicable law or is harmful to the interests of That's a Big Dog! and its subsidiaries.



  • Privacy Policy

  • That's a Big Dog! use of personal information that you may submit to That's a Big Dog! through this Web site is governed by the That's a Big Dog! Privacy Policy.



  • Shipping & Delivery

  • At this time, That's a Big Dog! ships merchandise to locations within the United States, except for Alaska, Hawaii, and Puerto Rico. We typically cannot ship to PO boxes. Shipments to Alaska and Hawaii may be made by special arrangement. Our merchandise is often shipped to you directly from the supplier and will arrive via their chosen method. You may receive your order in separate packages.



  • Sales Tax

  • That's a Big Dog! charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.



  • Return Policy

  • That's a Big Dog! wants you to be happy with your giant dog supplies. If you aren't, please get in touch with us so we can figure out how to fix it. If a return or replacement is in order, we'll do that.  If the wrong item was shipped or you just changed your mind, try to let us know kinda quick like. Our suppliers have their time restrictions. Thanks for understanding.



  • Store Hours

  • Customer service is available 9-9 EST by phone. Please leave a message if you're not answered and we'll get to you very soon (we might be out walking the big dog). Hopefully, I've changed the phone message. If not, Robin at 321-427-0486 is correct! Leave a message. E-mail us anytime for a quick response.



  • Miscellaneous

  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. That's a Big Dog! and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of That's a Big Dog! shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and That's a Big Dog! with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and That's a Big Dog! with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by That's a Big Dog!. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.