The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    That's a Big Dog!
    112 Christine Circle
    Satellite Beach, FL 32937
    Copyright © 2009-2010 That's a Big Dog!. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009-2010 That's a Big Dog!. All rights reserved.


  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. That's a Big Dog! and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if That's a Big Dog! believes that customer conduct violates applicable law or is harmful to the interests of That's a Big Dog! and its subsidiaries.


  • Privacy Policy
  • That's a Big Dog! use of personal information that you may submit to That's a Big Dog! through this Web site is governed by the That's a Big Dog! Privacy Policy.


  • Shipping & Delivery
  • At this time, That's a Big Dog! ships merchandise to locations within the United States, except for Alaska, Hawaii. We typically cannot ship to PO boxes. Shipments to Alaska and Hawaii may be made by special arrangement. Our merchandise is often shipped to you directly from the supplier and will arrive via their chosen method. You may receive your order in separate packages.


  • Sales Tax
  • That's a Big Dog! charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.


  • Return Policy
  • That's a Big Dog! Return Policy ABOUT RETURNS AND REFUNDS Please make returns within 2 weeks with items in resalable condition and preferably in the original packaging. We try our best to fill your orders correctly, however we can make a mistake and send you an item you did not order. In this case return it and we will credit your card for the full value of the item PLUS outbound shipping AND return shipping. Wrongly shipped items MUST be returned in their original product package with all documentation in order for proper credit. If you are disappointed (does not include damage claim) with your purchase for any reason within 14 days of purchase, we will take it back, but YOU will have to pay for return shipping for proper credit. Original product packaging and documentation required and product MUST be in resalable condition. PRODUCTS RETURNED WITHOUT DOCUMENTATION OR IN NON RESALABLE CONDITION WILL NOT BE CREDITED. If the product is defective, please notify us within 36 hours and return it to us along with the original product packaging and documentation for full credit, including return shipping. Damage in shipping that is beyond our control cannot be refunded UNLESS you requested insurance on the shipment. Damage in shipping MUST be reported within 36 hours of receipt of order, so we can begin the claims process. KEEP ALL PACKAGING AND PAPERWORK FOR PROCESSING UPS CLAIMS. UPS includes up to $100 insurance on all shipments (additional insurance can be requested at a charge). Credit for items damaged using UPS will be claimed with UPS. Please notify us of any damage and SAVE everything. We will put in the Claim. USPS has NO insurance unless you request it in special instructions. We will charge for the amount of the insurance. If you did not request insurance and an item is damage, we cannot process a claim. NO refunds on International shipments unless you request Insurance.


  • Store Hours
  • Customer service is available 9-9 EST by phone. Please leave a message if you're not answered and we'll get to you very soon (we might be out walking the big dog). Hopefully, I've changed the phone message. If not, Robin at 321-427-0486 is correct! Leave a message. E-mail us anytime for a quick response.


  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. That's a Big Dog! and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of That's a Big Dog! shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and That's a Big Dog! with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and That's a Big Dog! with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by That's a Big Dog!. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.